News

Hyundai honors HARI with Information Performance Award

Hyundai Motor Company recently honored Hyundai Asia Resources (HARI), the official distributor of its cars in the Philippines, by giving it the 2012 Asia Quality Information Performance Award at the Korean carmaker's Asia and Pacific Service Conference held at the JW Marriott Hotel in Jakarta, Indonesia.

HARI bagged the award by besting 33 countries "in the exhaustive and prompt submission of reports on customer feedback regarding technical improvements" on its vehicles. According to HARI's senior assistant vice president, Fred Jose, the company observes the highest standards in customer satisfaction so that any technical concerns about its products are quickly forwarded to Hyundai Motor along with the corresponding solutions.

"Hyundai greatly appreciates our reports because they want to immediately address details of quality improvement so that, on the next shipment, our models would be no less than perfect," Jose said. "Our reports also benefit Hyundai globally because Hyundai disseminates them to all its distributorships worldwide."

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  • Feeter Silverster Apr 11 2012 @ 09:26pm
     
    Kudos Hyundai and HARI...
        5
  • Feeter Silverster Apr 11 2012 @ 09:30pm
     
    @HyundaiSWorst: troll ka rin ba???? pls comment accordingly, respect the brand that's been given the award, at least they're doing their job well.
        5
    • carwiki9988 Apr 11 2012 @ 09:41pm
       
      Yes. I agree with that. Mga immature sila eh. Walang sense ang mga comments.
          3
  • regiusace17 Apr 11 2012 @ 09:47pm
     
    HyundaiBest kung magyayabang ka uli about dito sa article wag mo na ituloy because your making their image look bad...seriously man, that's not nice.

    Anyway, CONGRATS HYUNDAI! Keep up the good work and more achievements to come! :)
        1
    • regiusace17 Apr 11 2012 @ 09:49pm
       
      *HARI I mean, sorry hehe
          1
  • Fernando Amorsolo Apr 11 2012 @ 10:53pm
     
    Basta PInoy Masipag! :)
       
    • dsobreo Apr 11 2012 @ 11:07pm
       
      hahahaha tomo! kahit anong brand pa yan!
         
  • isaac3654 Apr 12 2012 @ 12:03am
     
    Bro, @HyundaiBest wag ka nang magyabang nanaman dito sa article na ito! Khit ako fan ng Hyundai pero naiinis lng ang marami sa arrogant attitude mo! Kung twitter lang talaga ito! Trending Topic -> Philippines -> #HyundaiBest
       
  • DePendot Apr 12 2012 @ 12:25pm
     
    "Hyundai greatly appreciates our reports because they want to immediately address details of quality improvement ..." -HELLO.. ENGINE KNOCK.
        1
    • 17Sphynx17 Apr 12 2012 @ 03:26pm
       
      Wasn't the engine knock caused by owners not filling up with proper octane rating of 95 because they used 93 octane rating unleaded fuel? Hence, wouldn't the owner also be party to the blame for topping up with improper fuel?

      I'm just saying, I keep seeing people repeating about "Engine knock" But wasn't the caused determined already? If that was the case, warranty shouldn't actually honor it because owner's act was of negligence that caused near irreparable damage to the engine.

      I think that should be noted as well.

      Cheers!
         
      • gogogo Apr 12 2012 @ 05:56pm
         
        masyado kasi sila nagtitipid eh. hahaha
           
      • markdejesus76 Apr 12 2012 @ 08:18pm
         
        Actually, 95 octane gas is just recommended. Even our Sentra has this 95 octane rating recommendation, but we only noticed that 2 years after using it yet there was no "Engine Knock". We even used 90 octane rating but still, there was no problem. It is just so that unleaded powered car should run using atleast 90 octane rating fuel but it is recommended to use 95 octane rating fuel for better fuel efficiency and engine power extraction. So owner's "pagtitipid" isn't exactly the reason. Just an opinion :)
           
        • 17Sphynx17 Apr 12 2012 @ 08:53pm
           
          Well, then I guess you were lucky that the Sentra ended up being able to use a lower octane rating. mindkinetic I think explained the ill effects of using improper octane ratings in the engine in the "fuel quality thread". So not following the recommended octane rating would really cause the engine knock.

          No worries on the part of your opinion based on your experience but I would suggest you follow the fuel octane rating to be safe because the "savings" are outweighed by the possible damage and "Expenses" to repair it.

          Cheers! =)
             
          • markdejesus76 Apr 12 2012 @ 09:52pm
             
            We now use 95 octane rating since we have read it from the manual. Well, I guess it's just both the Hyundai's and user's fault. But we haven't experienced any problems with the Nissan and regarding the maintenance, for almost 5 years of use, we have just changed oil and spark plugs. No problem with the fuel intake :) BTW, Thanks!
               
            • 17Sphynx17 Apr 12 2012 @ 09:57pm
               
              No problem. =) But I am surprised though, my experience with Japanese engines in compact sedan segment is 89-91 octane rating only. So I was quite surprised when you said the manual said 95 for sentra, which is wow for me.
                 
              • markdejesus76 Apr 12 2012 @ 11:20pm
                 
                Haha. It specifically says that "It is recommended to use 95 octane and above rating only." but also says if there is none available, atleast use 93 octane. Well, it improves actually the engine performance. :)
                   
              • 17Sphynx17 Apr 12 2012 @ 11:32pm
                 
                Ah, then that answer it because the base unleaded gasoline is 93 octane rating. =) Any lower and that might have caused an engine knock in the sentra. =)

                But that's good to know. We previously owned a 1.3AT Sentra (pre-Ondoy) and just used regular unleaded on it so I was surprised that it was required 95, thought maybe the 1.6 or higher engines. hehe! But at least the follow up statement cleared it all up. =)
                   
              • markdejesus76 Apr 13 2012 @ 08:22am
                 
                Ours is the 1.6GS. Since they have both QG engine, i thought they are both required to run with 95 octane. :)
                   
        • gogogo Apr 12 2012 @ 09:08pm
           
          pag nissan engine siguro ok lang pero baka sa hyundai hindi. siguro hindi ganun katibay yung engines nila pag dating sa ganyan pero di ibig sabihin walang kasalanan yung owners kasi di nila sinunod yung sinabi ng hyundai. factor lang siguro yung pagtitipid. isa pa siguro na factor yung quality ng gasoline sa pilipinas. kaya nga sinabi ng HARI last year na hindi nirelease agad yung veloster dito dahil sa quality ng gasoline sa pilipinas. hehehe
             
      • John Rigor Apr 12 2012 @ 11:50pm
         
        I use 93 octane for the 1.6 Elantra and it runs smoothly, even though the manual recommends 95 octane.

        I think it's really the engine of the Accent that has a problem and Hyundai can't seem to figure out the problem yet.
           
        • 17Sphynx17 Apr 12 2012 @ 11:56pm
           
          Well sir, I would seriously advice you to follow the manual. The risks just seem too great too ignore the manual.

          There was also a poster here that I inquired about if the Accent and Elantra (article on the new Elantra, prior to the Rio article) have the same 1.6 powerplant and according to him it wasn't really the same. So that might be a factor. But I would still insist you adhere to what the manual says sir, to err on the safe side at least.

          Good luck sir.
             
        • Troytin Apr 13 2012 @ 06:42pm
           
          Sir delikado po yung ginagawa nyo. Nakalagay sa manual nyo 95 e. Baka in the long run magkaroon ng sira yung makina ng elantra nyo. Sayang po yun. Mas malaking gastos pa.
             
      • DePendot Apr 13 2012 @ 09:32am
         
        ahh. ok sir Sphynx :-)
           
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