Isuzu Cagayan de Oro is once again the recipient of the 2013 Dealer of the Year award given by Isuzu Philippines Corporation. In IPC's 11-year DOYA history, Isuzu CDO has bagged the most coveted prize five times. Isuzu Iloilo and Isuzu Bulacan ended the year in second and third places, respectively.
Based on predetermined sales and after-sales metrics, sales performance, implementation of sales support programs, maintenance of dealership facilities, parts and service compliance, and database operations parameters, Isuzu CDO bested 20 other Isuzu dealerships. It also won the awards for Best in Service Operations and Best in Customer Service Operations.
Isuzu CDO president and general manager Frank Rolida received the award together with board director Jerome Young and sales manager George Ongchua.
"We are truly honored for the awards we received and for the opportunities that Isuzu Philippines has given in order for us to excel and continuously grow our business," Rolida said. "We are very optimistic that 2014 will be another great year for Isuzu and its dealership network."
IPC also gave out the following special awards:
* Sales Team of the Year - Isuzu Mandaue
* Sales Executive of the Year - Michael Dennis Angelo of Isuzu Alabang
* Best in Sales Operations - Isuzu Mandaue
* Best in Parts Operations - Isuzu Iloilo
"The Dealer of the Year Awards highlighted our dealer network's consistent compliance with our stringent standards," said IPC president Nobuo Izumina. "It also indicates their eagerness to support IPC's efforts in continuously improving dealer operations with the view to serving our customers better."
Congratulations to all the awardees!