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Top Gear Philippines

TopGear.com.ph Philippine Car News - Kia AU now offers seven-year warranty, service price cap and roadside assistance

Local Kia owners must be envious of their counterparts in Australia since the Korean carmaker's distributor in that country has rolled out "an industry-leading package that sets a new standard for customer care in the Australian automotive landscape."

From its previous five-year warranty program, Kia Motors Australia has increased it to a seven-year, unlimited-kilometers warranty. On top of that, the distributor added capped-price service and roadside assistance programs for the same period.

"This is a watershed moment in customer care," said Kia Motors Australia chief operating officer Damien Meredith. "Kia customers now have a peace of mind that can't be matched in the Australian new-car market."

What's even better is that the so-called "7-7-7 program" applies not just to new-car buyers but also to Kia owners who are part of the current five-year capped-price program since they'll be given an additional two years as part of the new seven-year plan.

"Kia acknowledges that there is huge choice available in the new-car market in Australia, and we need to be ready to build a lifetime relationship with our customers, anticipating and providing for their needs when they make that decision to join the Kia family," Meredith added.

If only our local manufacturers and distributors--not just Kia, mind you--were just as generous.

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