News

Toyota Motor Philippines recalls Land Cruiser Prado to fix SUV's stability control program

Toyota Motor Philippines is offering a special service campaign to upgrade the Vehicle Stability Control (VSC) program in the Land Cruiser Prado while assuring the public no other Toyota or Lexus vehicles are involved in the recall. 

The service campaign will allow Toyota Motor Philippines to enhance the effectiveness of the Land Cruiser Prado's VSC and reduce the chances of vehicle sliding.

"Toyota places high priority on the quality of its vehicles and is constantly monitoring the performance of its vehicles through a variety of quality programs," Toyota said in a statement. "As customer satisfaction is of paramount importance, Toyota has decided to conduct the special service campaign for concerned Land Cruiser Prado models."

In instances where advanced driving skills may be required to control the vehicle--like when a driver negotiates a curve at high speeds or has to sharply turn the steering wheel in similar conditions--the activation of the VSC may not be sufficient enough and could result with the vehicle sliding sideways, Toyota said.

To address this, the carmaker will enhance the VSC program to reduce the chance of sliding.

"No other Toyota or Lexus vehicles are affected by this recall in the Philippines," Toyota Philippines said.

Toyota is now contacting Land Cruiser Prado owners so company representatives can perform a home service repair for free. Customers may also contact Toyota Motor Philippines' customer assistance hotline at +632 8192912 or get in touch with any authorized Toyota Dealer nationwide.

The affected Land Cruiser Prado shares its underpinning with the Lexus GX that is recently subjected to a voluntary recall in the United States, also to update its VCS software because of a similar problem.

 
 
 
 
 
 
 

COMMENTS

  • Prado Owner says sheesh! another recall... (21 April 2010)
  • hin dot says haha. toyota fans here, akala ko ba sa US lang yang recall? hahaha. pinagyayabang nyo pa. (21 April 2010)
  • Hmm says Free home service?Very nice... (21 April 2010)
  • Tito Boy says And the list goes on... Kung vios kaya i-recall nila? Siguro tatahimik ang boung Metro Manila noh? Wala na rin babyaheng taxi ahihih... (21 April 2010)
  • quidnunc says Guys FREE HOME SERVICE! iba na tlga toyota. Pwede pumili ng magseservice samin? aquarium? (21 April 2010)
  • jclogan says Home Service?It only means something is seriously wrong with the car & Toyota would do anything to prevent owners from getting annoyed.. (21 April 2010)
  • suv says todo tanggi toyota noon sa US lang daw ang recalls hehehe pero sa elite clients lang naman ang recall at home service ng TMP (Prius at Prado), malabo sigurong gawin ito sa pangmasang units nila dahil malaking kawalan sa kanila (21 April 2010)
  • Juan Miguel Mendoza says hehehehe! patawa ang toyota naglabas pa ng bagong prado, di magtatagal nagrecall din e d dapat di na muna nilabas. hehehehehe patawa. toyota kulang na lng lahat ng vehicles nila i-recall hehehehe. (21 April 2010)
  • citroen says anu kaya susunod nila irerecall? tsk tsk tsk (21 April 2010)
  • ix-onic says no.1 pa din ang toyota dito..sa recall..bwahahahahaha! (21 April 2010)
  • mour says your right ix-onic!!!!!! (21 April 2010)
  • Venz Sarabia Ababon III says its twin, the GX is banned in the US, how will the Prado work?..haha (21 April 2010)
  • DAMNtopgear says tsk.tsk.tsk.... (21 April 2010)
  • Kabayong Bundat says Toyota is on a skid.... tsk. tsk.... with all these recalls, how can they still convince their prospective customers to buy their brand? Go, Go, GO HYUNDAI!!!! Wahhooooo!!!! (21 April 2010)
  • POGI says But still many filipino like TOYOTA, They don'r care about recall things.. they just like TOYOTA, I think some people even don't understand what RECALL means...LEXUS GX460 was stop to sell, not only recall, they stop selling this car its same like PRADO. (21 April 2010)
  • POGI says LEXUS GX460 No more available, Because LEXUS STOP its selling, not only RECALL. so, it means TOYOTA PRADO should STOP selling too. (21 April 2010)
  • barry allen says be careful in purchasing toyota vehicles...victims are toyota car owners. (21 April 2010)
  • Upet says ano ba yan TOYOTA! bagong bago nererecall! sus edi ibig sabihin nyan hindi talaga nila dinodouble check ang mga products nila! hay nako TOYOTA kung sunod sunod ung mga problema nyu na yan, malamang wala nang magtitiwala sa inyu d na kayu nadala sa recall last feb! but still marami parin nagtitiwala.......tsk tsk tsk tsk...... anu pa kea kpg nirecall ang vios at innova anu kea mangyayari sa TOYOTA Philippines (21 April 2010)
  • maranello_5775 says Too much dependence on electronics...actually it's just a supplement and not a necessity.An issue grew out of proportion especially there were lots of people who gave away comments without sufficient knowledge of the issue. (21 April 2010)
  • rdjl_13 says at least Toyota admits their mistake. yung iba nga jan eh ang dami nang nagrereklamo hindi pa rin nagrerecall. Toyota is still the most reliable brand. :D (21 April 2010)
  • ap says @rdjl_13: ignorant much? (21 April 2010)
  • stongchef says recall is good para alam nyo na kung anong brand ang bibilhin ninyo next time precautionary measures ika nga !!!!!!HONDA perhaps he he he he he!!!! (21 April 2010)
  • gvm0116 says I'd have to agree with you, maranello_5775, at a certain point. The trouble is, even if the issue is not so much a safety concern, still, it kind of shows the level of craftsmanship and quality toyota has with their cars nowadays. Such electronic problem can be had with any car manufacturer out there. But for toyota to have a recall for different car ranges, in succession, that is where the problem is. Even though they "home-service" the vehicles, that is not the point, it's just their way of "saying sorry, we screwed up again, please don't leave us". I don't hate toyota, it's just i don't like the kind of quality they put up with their cars nowadays. (21 April 2010)
  • gvm0116 says @rdjl_13 - how can a car brand still be considered reliable if a lot of its cars in its lineup are subjected to recall? for one, their 2.5 turbodiesel engine in the innova and fortuner are experiencing fuel pump problems. i seriously doubt if you still consider that as reliable. (21 April 2010)
  • TOBI says wow free home service, pwedi cla mag linis sa banyo namin ! :D (21 April 2010)
  • jmpet626 says Iilan lang naman ung prado so madali para sakanila i recall at with home service pa. Pano kaya kung Fortuner, Vios or even camry kaya kaya nila i recall lahat yan at may home service pa? (21 April 2010)
  • mac says it seems to me that this recall problem of toyota is not really caused by their internal quality issues. i think this is brought about by the supply chain industry. but being Toyota, they should be responsible if their suppliers deliver poor quality components and dont just install them on their cars because its their name that's been jeopardized and not the suppliier's. looks like the japanese proactive SPC has got a small loophole (21 April 2010)
  • PJCortez says Sana meh gas engine bcoz it is so noisy! ang gnda pnaman ng Prado. but the price like na cya ng Evo X.sna po meh nsa 2.6 million lng po ang price. (21 April 2010)
  • maranello_5775 says @gvm0116, I respect your opinion but I believe that it is a sabotage of the *$ government to Toyota because they have stakes at chrysler and GM. Imagine building a good name synonymous to durability and quality for a very long time then all of a sudden they face the abyss of recalls here and there...just my theory and opinion (21 April 2010)
  • BOOGIECAT says PALPAK TALAGA ang Land Cruiser Prado!!Mag Pajero BK at Mohave nalang kayo! (21 April 2010)
  • qwerty says maranello_5775: masyado ka naman ata anti skanila...the problem kasi with toyota is it has become no1 and padami ng padami ang demand..so they need to really build cars faster and faster....so mas bumababa ang quality control nila...example is kunwari ang quality check nila is random na 1 for every 5..ngaun its 1 for every 15.. (21 April 2010)
  • robin says asar naman, nag-iipon pa naman ako for Prado siguro sa ibang models na lang ang pag-iipunan ko... (21 April 2010)
  • Mamang Tsuper says Bumibili ka ng sasakyan para guminhawa ang buhay mo.Ang rule kasi kapag recall dapat may kapalit na service vehicle para hindi maabala ang car buyer. Now, walang service vehicle ang Toyota kaya HOME SERVICE na lang. Pero abala pa rin ito. (21 April 2010)
  • abugeorge says Land Cruiser and Lexus SUV are Toyota top of the line vehicles, yet they have recall problems, how about those working class cars like vios, avanza, altis and others, can you accept that they are better than lexus or land cruisers. beat me! (21 April 2010)
  • Venz Sarabia Ababon III says @abugeorge: did toyota recalled those 2 SUV's?..enk... the vios, avanza and others are ASEAN made...US made are the recalled ones.. (21 April 2010)
  • gvm0116 says @ maranello_5775 - What has the government got to do with toyota's problems? sabotage? as i've already stated, it could happen to anyone. i do respect your point but, i'm sorry, it's a bit far-fetched. remember mercedes' problems a couple of years ago? their reputation is even more bigger than that of toyota as it is synonymous with luxury, quality, reliability, exclusivity and comfort. but what happened? they screwed up (notably the ml and c class) for whatever reason and started to build proper cars again just recently. whatever is causing toyota's problems, they need to get their acts now or it's bye bye to being number 1. i'm not trying to put those toyota fans down. just my two cents. (21 April 2010)
  • emo says front lang nila yang VSC..pero sa totoo lang there is really something wrong with the car.tsk (21 April 2010)
  • Richard says I definitely agree with you gvm0116. Toyota should act now to remain on their number 1 spot. I myself as a Mitsubishi fan and a proud Outlander and Lancer EX owner, is very happy for what happened to the Toyota nowadays. But still it hurts every time Filipinos would bash and hate their company. Well come on, no ones perfect here in this world. It just happened that the tragedy was unexpected. Just like gvm said awhile ago about Mercedes' problems, we Filipinos wouldn't care about it anymore for we cannot afford their cars and it wouldn't affect our car industry as well. But let's face it, kids nowadays in this website would often post negative comments about this. And as grown ups adults, let us remember to give Toyota a chance. For sure they will have something for their customers soon. (21 April 2010)
  • torque88 says Here I'm back...Ano mga TOYOTICS cge pa ipag malaki nyo pa mga cars nyo..Kayo na susunod ang bibigyan ng service na may free massage ng di sumakit ulo nyo sa problem..hay!.HAhahaha,asan na mga Toyotics dito bakit tameme..Mitsutics is a reliable car.. (22 April 2010)
  • suv says @rdjl_13,ito pala ang gauge mo ng reliability - poor QA/QC, TMP has no other choice but to admit it as it affects their high end models that cater to the rich and influential. Lenient sila for these models dahil kokonti lang at di naman nakakaapekto sa gross sales ng TMP, ang pinangangalagaan nila ay yung pangmasa nilang units, they would be very careful to announce anything that would jeopardize their sales, should there be isolated cases mostly we won't know as probably they would settle individually with the owner to avoid panic among the thousands' owners/buyers...just my one cent thought. (22 April 2010)
  • Juan Miguel Mendoza says @ix-onic tama ka dyan!@rdjl_13, hindi nga rinerecall, hindi lng inilalabas. kasi alam na nila kapag inilabas nila agad, baka mag-recall sila hindi katulad ng toyota labas na lng ng labas un pala ilang buwan lng makalipas, MAGRERECALL DIN!!! hehehehehehehe!@boogiecat, i like ur style. "mag pajero BK at mohave na lng kayo" nice one boogiecat. sige toyota fanatics, ipagtanggol nyo na ang inyong ipinagmamalaking TOYOta! hahahaha!!!!!! baka next no.1 na ay Hyundai 2nd, honda 3rd, mitsubishi 4th, TOYOTA!!!, HAHAHAHA!!! oh i looooooooooooove being a mitsubishi fan! (22 April 2010)
  • HRPzb says Toyota is really plummeting it's quality these days.. (22 April 2010)
  • southboy says blah blah blah! tignan na lang natin yung next month sales.. (22 April 2010)
  • maranello_5775 says @gvm0116 and Richard, it's just my theory(since Toyota's suppliers were also a great factor for these problems)also Toyota is no longer the world's no.1 manufacturer they we're surpassed by Volkswagen.Just to clear out I'm not a Toyota fan but I'm not a Toyota hater either I just want to be fair because there were a lot of people who bash the brands for their "mistakes" yet they didn't know the whole story. @ gvm0116 and Richard I appreciate the way you deliver your ideas- very kind and intellectual. (22 April 2010)
  • manalac says Recall is a good thing. It will help to ensure safety and quality but for sure it will not help toyota on their sales. This is an oppurtunity for Mitsubishi and Hyundai to realize. Promos for the Santa Fe/Pajero or a much earlier arrival of the RVR I think would be a very good move. (22 April 2010)
  • BOOGIECAT says HRPzb nagtitipid na kasi ang Toyota lately.Panay recycled nalang ang platform ng some new cars nila lalo nayang LC Prado na same platform din ng lumang LC Prado 120 na overpriced.Tapos na ang reign ng Toyota sa mundo.Tinalo na sya ng Volkswagen at Hyundai! (22 April 2010)
  • gvm0116 says @maranello_5775 - thanks, I'd take it as a compliment from a true gentleman. well, this is what this comment section is all about, right? it's nice to have discussions such as this. however, sad to say, some, if not most the comments are not for discussion purposes but already bashing. (22 April 2010)
  • gvm0116 says @maranello_5775 - We both are almost on the same page. I don't hate toyota, i just don't like its cars. their cars are just so dreary for my taste. yes, they (used to be) are reliable, easy to maintain with affordable spareparts. but they are nowhere near as fun to drive as a mitsubishi, as comfortable as a honda, as artic cold as a nissan, as agressive as a hyundai or kia (warranty-wise) or, as prestigious as a ford. toyotas for me lack character especially the later models. my old man, on the other hand, keeps his 32 year old corona with the bullet-proof 12r engine. i asked him countless times to get rid of it because it's slow (even paired with a 18r 5-speed transmition) and a bit thirsty, but he won't and i think, never will. it's rarely used as he drives a different car and sometimes in a bike. but lately i've realized that the car has a very distinctive personality, something that's lacking in contemporary toyotas. it's a classic and meticulously maintained. our neighbors admire the car and it gives me a st*p*d grin everytime i drive it at least once a year (i'm in cebu and my old folks are in davao. (22 April 2010)
  • Upet Francis Del Rosario says tsk...tsk...tsk... walang kadala dalang toyota...... pero malamang ko no.1 pa rin sa sales ang toyota pero sa quality hindi na....... (22 April 2010)
  • hhhhmmmm... says recall is a good thing. at least nagpa-recall. pero buti pa ang mga kotse na walang VSC. di ni-recall haha. (22 April 2010)
  • MIVEC says @gvm0116 we share the same perception with toyota. Now that their reliability gone, it now lacks character. (22 April 2010)
  • Juan Miguel Mendoza says @manalac nice idea. (22 April 2010)
  • Upet Francis Del Rosario says dapat gayahin ng mitsu or hyundai ang toyota kpg cash mong binili minus 40K ohh kali man magdodown ka ng kalahati, magmonthly k ng mababa un ang kinakagad ng mga buyer's ngaun sana ipromo nila ung montero at ung EX hehehe..... u know what i like the design of the mitsubishi except for one car the fuzion..... (22 April 2010)
  • Elder says haaaays nanaman. . sinira nila ang Toyota nanaman. . hinang quality check (22 April 2010)
  • southboy says @gvm0116.. come on! why compare toyota to the ace of other brand? its not like a ferrari or a MB..of course it also has its cons.. fun is to mitsu, comfort is to honda, and easy maintenance, availability of part for toyota.. ganyan yan pare! wag maging bias! peace! (24 April 2010)
  • gvm0116 says @southboy - did you read my previous posts? if you did, i doubt if you understood it. i must admit, i do have my own preferences/biases if i were to choose a particular brand of car. but, hey! i think i was being fair in my posts. i did mention something good about toyota (something about easy to maintain and reliability, which, apparently is no longer there), however, it's the recall issue that we're talking now, and i just merely set mercedes as an example when the car manufacturer had its reliability issues before when it used to be a byword for reliability, luxury, comfort, etc. and don't judge me of being biased with my views because we both have different experiences with cars and customer service dealerships extend to customers (besides, you are not in the position to be). (24 April 2010)
  • gvm0116 says my apologies - what i meant was, you are not in the position to. cheers! (24 April 2010)
  • southboy says i was particularly referring in this statement "but they are nowhere near as fun to drive as a mitsubishi, as comfortable as a honda, as artic cold as a nissan, as agressive as a hyundai or kia (warranty-wise) or, as prestigious as a ford." but ok.. its your personal opinion.. my apologies too.. peace! im in a good mood right now, watching okc kicking laker's ass.. haha! (25 April 2010)
  • mAlDz says MGA TOYOTA FANS ASAN NA KAYO MGA UNGAS.HAHAHAHA DI NYO MATANGGAP NA NALOKO LANG KAYO KASI SA LAKI NMN NG PERA AT PINAGHIRAPAN NYO NILOKO LANG KAYO NG TOYOTA.HAHAHA ANTAY PA KAYO NG RECALL DITO SATIN ANO KALA NYO MAS MAYAMAN PA TAYO SA UNITED STATES.BWAHAHAHAHAHA (27 April 2010)
  • Juan Miguel Mendoza says well southboy ur right. (29 April 2010)
  • southboy says @mAlDz tumawa ka lang.. walang magagawa yan para baguhin at umaangat angat ang TALUNAN mong brand.. (30 April 2010)
  • southboy says search this on youtube toyota wanque.. then click on the hilux.. =) (01 May 2010)
  • ISUZU USER says sheee!!! recall again ? f*ck toyota (04 May 2010)

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