You know how the past few months haven’t exactly been a good look for some delivery companies here in the Philippines? Well, maybe they can learn a thing or two from their counterparts in countries like Japan.
YouTuber Paolo From Tokyo gives us a look at the day in the life of a Sagawa Express employee in Japan that shows that in some places, deliveries are much more than just getting a package from point A to B. And no, you won’t see any parcels carelessly being tossed in this video. Watch:
The video follows a 22-year-old Japanese delivery worker named Yasuho through her daily routine—from getting ready for work and clocking in at the delivery hub, up until she ends her day and jumps back into bed. It gives a glimpse into the processes Sagawa Express delivery personnel go through in order to keep operations as professional, efficient, and, most importantly, as safe as possible.
Now, this is how it’s done. At the start of her shift, Yasuho needs to undergo a breathalyzer test and perform safety checks inside her vehicle before setting off for her route. She’s properly dressed in uniform, doesn’t go about deliveries in a hurried fashion, and conducts herself in a professional manner. Also worth noting is how her delivery truck comes equipped with rollers in the cargo area to, you know, eliminate the need for tossing packages to the back of the vehicle, and how she places tire stoppers whenever she leaves her vehicle parked.
Frankly, if these are the standards most Japanese delivery services adhere to, it looks like they have all the bases covered: safety, efficiency, and professionalism. Do you think there’s anything local delivery players can pick up from this day in the life video? Let us know in the comments.