Everything you need to know about Quezon City’s no-contact apprehension program

Bookmark this if you’re a QC resident or regular
by TopGear.com.ph | Jun 27, 2022
A traffic intersection in Quezon City, Metro Manila, Philippines
PHOTO: Shutterstock

Effective July 1, 2022, full implementation of the Quezon City no-contact apprehension program (NCAP) will begin. Although the trial phase for the scheme began in October 2021, motorists caught disobeying traffic laws only received notices of violation, but were not yet fined.

Now that the full force of the city’s NCAP will be applied, here’s everything you need to know about it.

How does no-contact apprehension work?

NCAP relies on cameras and other surveillance equipment to monitor Quezon City’s main roads 24/7. The license plates of vehicles whose drivers commit traffic violations will be captured by the system.

A notice of violation (NOV) will then be generated and sent to the registered owner of the vehicle based on the database of the Land Transportation Office (LTO). Aside from the vehicle details, the NOV will contain the date, time, and location of the violation, the exact violation committed, and the corresponding fine.


Owners living in Quezon City should receive the NOV within 14 working days of the violation, while delivery to non-QC residents may exceed 14 working days.

Even if you haven’t received an NOV, you can check if you’re on the clear by logging on to nocontact.quezoncity.gov/home and clicking on ‘Check Plate.’

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Where are the NCAP cameras installed?

At present, there are cameras placed at the following major intersections:

  1. Quirino Highway – Susano Road (Novaliches Bayan)
  2. Quirino Highway – Zabarte Road
  3. Quirino Highway – Tandang Sora (Sangandaan)
  4. E. Rodriguez Sr. Avenue – Tomas Morato Avenue
  5. E. Rodriguez Sr. Avenue – Gilmore Avenue
  6. E. Rodriguez Sr. Avenue – Hemady Street
  7. Aurora Boulevard – Hemady Street
  8. Aurora Boulevard – Gilmore Avenue
  9. Aurora Boulevard – Broadway Avenue
  10. Aurora Boulevard – 20th Avenue
  11. West Avenue – Baler Street
  12. East Avenue – BIR Road
  13. Kamias Road – Kalayaan Avenue
  14. P. Tuazon Boulevard – 13th Avenue
  15. P. Tuazon Boulevard – 15th Avenue
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What are the payment methods for settling the fine?

  1. Online, via nocontact.quezoncity.gov/home
  2. Over-the-counter (OTC) at select bank branches
  3. Cash payment at the Department of Public Order and Safety Building (ground floor) inside the Quezon City Hall compound

What is the deadline for settling the fine?

You should make the payment within 30 days of receiving the NOV.

Otherwise, there will be an additional 5% surcharge for each month you miss the deadline. The LTO will be given a list of registered vehicle owners with outstanding payments, barring them from renewing their vehicle registration until the amount due is fully settled.

Is it possible to contest the notice of violation?

Yes. A protest must be filed within 10 days of receiving the NOV. This should be done at the Traffic Adjudication Board of the LGU, located at the second floor of the Department of Public Order and Safety Building inside the Quezon City Hall compound.


What if I receive an NOV associated with a vehicle I had already sold, but which is still registered under my name?

You can file a protest to the Traffic Adjudication Board within 10 days of receiving the NOV, and identify the new/actual owner of the vehicle by presenting the following:

  1. copy of NOV
  2. complete copy of the notarized deed of sale showing the buyer’s identity, address, and valid ID

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What if I wasn’t the driver when the vehicle was caught under the NCAP?

You can file a protest to the Traffic Adjudication Board within 10 days of receiving the NOV and present the following:

  1. copy of NOV
  2. copy of the violator’s driver’s license
  3. notarized affidavit of the violator admitting that he was driving the vehicle referred to in the NOV

If the actual violator fails to settle the fine, however, the Traffic Adjudication Board will instruct the LTO to put an alarm on the vehicle’s registration and/or the violator’s driver’s license to prevent renewal before the amount due is fully paid

What if I receive an NOV associated with a vehicle that was stolen?

You can file a protest to the Traffic Adjudication Board within 10 days of receiving the NOV, together with a copy of the Philippine National Police (PNP) or LTO report stating that the the vehicle was reported stolen prior to the violation.

What if I committed a traffic violation due to an emergency?

You can file a protest to the Traffic Adjudication Board within 10 days of receiving the NOV together with proof the emergency.

Will there still be traffic enforcers deployed in the city?

Yes, and they will continue apprehending traffic violators, issuing ordinance violation receipts (OVR), and confiscating driver’s licenses. If you’re caught by both a traffic enforcer and the NCAP for the same violation, the traffic enforcer’s apprehension shall prevail.


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