In a bid to refute the claims of some car dealers that the Land Transportation Office has been remiss in releasing the license plates of brand-new vehicles, the agency, together with the Department of Transportation and Communications, will identify the dealerships that deliberately misinform its customers on the status of their license plates, according to the official government website.
"The problem is that the delinquent dealers tell their customers that the LTO does not have new plates, when in fact, they're the ones who aren't fulfilling their services," said DOTC secretary Jun Abaya. "They let months pass despite knowing fully well that the plates are ready--and they even mislead their customers about it."
LTO chief Alfonso Tan Jr. seconded Abaya’s statement, saying that the license plates for motor vehicles that are being registered for the first time are already available but have yet to be claimed from its offices.
"For owners of new motor vehicles whose dealers tell them that the LTO is not ready with new plates: Come to our offices so you can claim them yourselves," Tan added. "Your license plates are ready at your place of registration."
To counter the claims of some car dealers, the DOTC and the LTO have agreed to release the list of delinquent dealerships in the coming weeks, "to better inform the public as to which dealerships actually deliver the services they offer to their customers, and which ones are shortchanging them."
Also, the LTO warned that since it also regulates vehicle dealers, it can suspend and revoke the accreditation of erring dealers "when warranted."
So, whom do you believe in this debacle: the car dealerships or the DOTC/LTO?