Department of Transportation (DOTr) secretary Jaime Bautista, who recently took over the post, conducted a surprise inspection of the MRT-3 on July 4, and he shared during the new administration’s first Cabinet meeting some of the improvements he observed.
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According to the DOTr statement, passengers told Bautista, who visited three MRT-3 stations, that “the discomfort of the long lines is offset by the fast and comfortable ride.” Commuters also reportedly said that they will still ride the MRT-3 despite the end of the free rides program for all passengers.
Bautista had some recommendations after “riding incognito,” according to the DOTr. He said the MRT-3 needed the following:
- seats for senior citizens, PWDs, and pregnant women waiting at the platform
- Consumer Welfare Desks
- more X-ray machines
- full ticket counter complement
- emergency medical technicians at all stations
- promotion of Beep stored value tickets
- enhanced on-board announcements
What do you thinks? If you ride the MRT-3 regularly, do you agree that fast and comfortable rides make up for the long queues?
Photos of Jaime Bautista’s inspection of the MRT-3:
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