TRB threatens to fine, suspend toll-fee collection of erring toll operators

Will this result in significant improvements?
by Leandre Grecia | Dec 9, 2020
PHOTO: Mylene Grecia

It’s starting to feel as if the longer this entire RFID fiasco continues, the messier it gets. As you may recall, Valenzuela City mayor Rex Gatchalian recently suspended the NLEX Corporation’s business permit in the city as a response to the lackluster services the company has been providing over the past week.

The NLEX Corporation has since issued a statement on the matter and it has just revealed its plan of action over the next few months, so hopefully, we’ll see some significant improvements real soon.

We also say so because a few hours after the company’s announcement, the Toll Regulatory Board (TRB) also released its own list of actions that toll operators need to take to “achieve least inconvenience” in this new cashless toll-payment system.

In its statement, the TRB also said that it will impose penalties or even suspend toll collections of operators who continue to violate the implementing rules and regulations of this cashless system. Take note that this applies not only to thoroughfares under Metro Pacific Tollways, but also to those operated by San Miguel Corporation.

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You can check out the full list as well as the TRB’s official statement below:

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  1. Immediate replacement of worn-out/defective sensors (readers), related RFID equipment, and RFID tags
  2. Relocate/reposition RFID installation and reloading lanes that hamper traffic flow
  3. Maintain/improve/upgrade systems software
  4. Enhance traffic management
  5. Improve customer service assistance, among others

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Sounds familiar? Don’t worry, we’re sure you’re not the only one who thinks so. The list looks similar to NLEX Corporation’s RFID 100 Action Plans, only shorter. Your guess is as good as ours as to whether or not this will actually make a difference. Frankly, we’re just hoping the TRB’s threat of suspending toll collections will result in actual improvements along all major expressways.

What do you think, readers? Are you expecting to see some improvements soon or not?

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PHOTO: Mylene Grecia
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