Rescue info for Mercedes-Benz cars now accessible with QR codes

To provide rescuers with vital information
Jan 7, 2014


In an accident where a vehicle is seriously damaged, it is vital for rescue personnel to free the occupants immediately. This, however, can be dangerous if information about the vehicle is not readily available to the rescuers. In response, Mercedes-Benz has become the world\'s first carmaker to offer direct access to vehicle-specific rescue cards that contain \"all the construction details specific to a vehicle model, such as the location of airbags, battery and fuel tank\" via a Quick Response code.

\"Electronic access by means of a QR code enables Mercedes-Benz to support in the rescue of accident victims,\" said Mercedes-Benz\'s director for service and parts for passenger cars, Christian Treiber. \"The sticker is easy to retrofit to secondhand cars. So, this safety benefit is something we can offer not just to owners of new Mercedes-Benz vehicles.\"

According to the German carmaker, the QR code has been fitted as standard in all new Mercedes-Benz cars since the end of 2013. The QR code can also be installed in all Mercedes-Benz vehicles manufactured from 1990 onwards, although it must be done by an authorized Mercedes-Benz service station.

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\"In many countries, we are offering our customers the chance to have the QR code retrofitted free of charge,\" shared Treiber.

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Mercedes-Benz added that the QR code stickers can be found attached to the fuel filler flap and the B-pillar on the opposite side as accident investigators have established that these two areas offer easy external access, and only in rare cases are both seriously damaged.

When the code is scanned with a smartphone or tablet with an existing Internet connection, the rescue card can be quickly accessed to provide safety-relevant vehicle information. Available in seven languages initially, and in 23 languages by February, the rescue card will be displayed in the language of the end user\'s mobile device. If the language required is not available, the text will revert to English.

Mercedes-Benz hopes to have an app for emergency services that will allow the rescue card to be read even without Internet connection by the end of June this year. Furthermore, the carmaker claims that it has waived its right to make a patent application \"so that the technology will be available to everyone.\"

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Bravo, Mercedes-Benz!



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