At the moment, the way we work, shop, play, and interact has largely shifted to the online sphere because of the COVID-19 pandemic, and the same goes for the way we buy and maintain cars. Physical dealerships won’t be going away anytime soon, of course, but the adoption of virtual dealerships is being fast-tracked given that the need for social distancing and strict health standards is still very much part of our lives.
Honda Cars Philippines (HCPI) continues its efforts to provide its customers a better, safer, and more convenient car purchasing and ownership experience with its upcoming ‘virtual dealership online transaction facility.’ Dubbed Virtual@Honda, the new platform is specially tailored to provide contactless sales and after-sales services.
‘Virtual’ here stands for the following things that customers can do with the online facility at the safety and comfort of their homes: visit online; inspect models inside out with the 360-degree feature; reserve your vehicle and service appointment; test drive schedule; unit availability query; access your account; live chat with a sales consultant. For more detailed transactions, dealership personnel are also ready to accommodate customers through virtual communication.
“With the current global pandemic and in view of these uncertain times, HCPI’s priority is the safety of our customers,” said Masahiko Nakamura, HCPI president. “With this, the soon-to-be launched virtual dealership online transaction, is our alternative solution to provide contactless dealer processes for our customers.”
Virtual@Honda is set to go live in August 2020.