The DPWH is asking motorists to report damage along national roads

We hope the agency’s hotline is prepared
by Drei Laurel | Feb 5, 2021
PHOTO: Department of Public Works and Highways

It’s no secret that Philippine roads leave much to be desired. Sure, there’s an ongoing infrastructure push in the country and the Department of Public Works and Highways (DPWH) is constantly out and about trying to keep roads passable, but one agency can only do so much.

The DPWH knows this and is asking the public for help. In a Facebook post, the agency urged motorists to report damaged portions of national roads to the DPWH’s 24-hour hotline (16502) and its social media accounts. Look:

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DPWH 24/7 Hotlines

“Through the DPWH Secretary’s Hotline 16502, which is operational 24/7, and social media platforms, we can promptly attend to complaints on road damage and other DPWH-related concerns,” DPWH head Mark Villar said in a statement.

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“Although our regional and district engineering offices’ personnel nationwide are continuously inspecting our roads, we appreciate the public’s collaboration in monitoring and keeping the quality and safety of our thoroughfares as we recognize the importance of placing the public at the center of our policies and programs,” Villar added.

Examples of road imperfections that have been addressed thanks to the reporting of motorists include a damaged manhole along Aurora Boulevard in Manila and an uneven stretch of truck lane on C5. Even a reported pothole along San Jose Road in Caloocan was fixed by the DPWH.

Considering the state of some thoroughfares here in Metro Manila, we hope whoever is manning the DPWH’s 24/7 hotline and social media accounts is up to the task? Any road imperfections you’re planning to report? Let us know where in the comments.

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PHOTO: Department of Public Works and Highways
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