Some customers don't like it
Do you love the fresh, distinct smell of a brand-new car? Well, it turns out not everyone shares that joy. A report by Quartz explains that Ford has actually worked on a method to get rid of it.As the story
Do you agree with these findings?
The results of the 18th annual J.D. Power Philippine Sales Satisfaction Index are in, and this year Kia is number one.The Korean car manufacturer finished ahead of the industry with a total of 842 points. Suzuki followed closely in second
Can you guess the rest of the top 10?
For the second year in a row, Honda is the country's leading manufacturer when it comes to after-sales customer satisfaction. This is according to the results of J.D. Power's 2018 Customer Service Index released earlier today.Honda led
According to J.D. Power study
The latest J.D. Power Philippine Customer Satisfaction Service Index numbers are in, and it doesn't look too good.Overall satisfaction with after-sales service at authorized centers fell to an average of 793 points in 2017 compared to 822 the
Followed by Isuzu and Kia
Surprise, surprise. Toyota is once again number one in the latest J.D. Power Sales Satisfaction Index Study (SSI) in the country. The company beat 10 other mass-market car brands to claim the top spot.The global auto giant garnered a
Times are changing
Times are indeed changing. A recent study by J.D. Power found that the number of women buying new cars has jumped from just 31% of the overall Philippine car-buying population in 2013, to 45% in 2016. That's a pretty
How does your favorite brand rank?
Last year, the Philippine automotive industry registered a record sales total of 320,677 units, up 20% from the previous year. And there are no signs of said industry sales abating in 2016. With all these chart-breaking sales figures from most
Who saw this coming, seriously?
Whether we admit it or not, many of us used to crack jokes about how cheap or odd-looking Kia vehicles were back then. The Pride, for one, was the butt of all harsh comments during its heyday in the early '90s.
According to US-based J.D. Power study
When the brand was younger, there was a backward belief that Lexus wasn't as good as its European counterparts, because they said it was just a Toyota underneath. But as the Japanese premium brand grew in sales and stature, even in
What are these features?
Sometimes seeing all these new cars can get a bit overwhelming. They're so packed to the brim with features that frankly, it sometimes gets a little tedious keeping track of them all. Can anyone still recall when having electric windows was
Followed by Honda and Hyundai
Nissan has topped J.D. Power Asia Pacific's 2014 Philippines Customer Service Index with an overall score of 844 out of a 1,000-point scale, relegating last year's winner, Toyota, to fifth place with a score of 828.According
See how the carmakers rank
These days, virtually no business can survive without any social media presence, and that can't be any truer than in the automotive industry. Today, practically all car companies have one or more social media channels, including Facebook, Twitter and Instagram. It'
According to the latest J.D. Power study
Market research firm J.D. Power has released its 2014 Vehicle Dependability Study for the US market, and it has been found that overall dependability worsened for the first time since 1998. The study aims to determine the quality of three-year-
But new-car sales satisfaction drops industry-wide
Ford Philippines has topped J.D. Power Asia-Pacific\'s 2013 Philippine Sales Satisfaction Index, receiving the highest overall score of 855 against the nine other brands ranked in the study.According to J.D. Power Asia-Pacific, Ford performed particularly well
Topples back-to-back awardee Chevrolet
Toyota has topped J.D. Power Asia Pacific\'s 2013 Philippine Customer Service Index, stealing the crown from the top carmaker the past two years, Chevrolet.\"When evaluating their experience at dealerships, customers are giving more weight to personal interaction,\" said J.
Conducted by J.D. Power and Associates
The Kia Soul and Sportage topped their respective segments in J.D. Power and Associates\' 2013 Initial Quality Study, leading the compact MPV and subcompact CUV categories, respectively.The awards are the Soul\'s second consecutive IQS and the Sportage\'s first
Followed by Porsche
According to Lexus Manila, the Japanese luxury car brand has topped the 2013 J.D. Power & Associates US Vehicle Dependability Study (VDS), the second consecutive year it has done so. This study monitors the number of problems that car owners experience with
The brand's 14th in the last 23 years
Lexus has once again been named by J.D. Power and Associates the top carmaker in its 2012 Initial Quality Study. This places Toyota's luxury car brand in the enviable position of bagging the award in 14 of the last 23
Japanese carmaker bags eight segment awards
J.D. Power and Associates has released its 2012 Vehicle Dependability Study, and the Japanese carmaker Toyota--together with its luxury and youth-oriented brands Lexus and Scion--came out on top, winning a total of eight segment awards. The study measures
J.D. Power's 2011 Sales Satisfaction Index Study has the answer
Believe it or not, Nissan--which isn't even among the top five carmakers in the Philippines in terms of sales--offers the best sales experience in the country, according to J.D. Power Asia-Pacific's 2011 Philippine Sales Satisfaction Index (
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