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Honda Cars PH rolls out ‘E-Checksheet’ to provide more efficient after-sales support

For a more transparent, streamlined, and eco-friendly after-sales experience
photo of the new honda hr-v rs e:hev 2025 alongside the honda civic rs e:hev and cr-v rs e:hev
PHOTO: Leandre Grecia
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The next time you drop by your Honda dealer for preventive maintenance or repair work, you’ll see service personnel holding tablets instead of checklists. That’s because the carmaker has shifted to using the Electronic Checksheet Mobile Service Tablet or E-Checksheet at all 38 Honda Cars Philippines dealerships nationwide.

The E-Checksheet replaces several manual forms and checklists, namely: vehicle appearance, tire and battery condition, repair order creation and processing, service repair, and total quality inspection. Apart from digitalizing these documents, this system allows service advisors to take photos and videos of the vehicle being inspected. The accomplished E-Checksheet will then be shared with the client via email, and the repairs to be carried out will be recorded into the system.

Honda E-Checksheet

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After the servicing, an inspector will then do a quality check, using the pre-repair photos and videos as references. At this point, the inspector and the customer may discuss any concerns or further recommended repairs, with the supporting digital documents being available to help the customer make an informed decision.

The E-Checksheet system integrates the Body Repair and Paint Estimation tool introduced earlier this year. Honda’s digitalization efforts also help reduce paper consumption as part of the company’s commitment to shift to more environmentally friendly products, services, and practices.

PHOTO: Leandre Grecia
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