Even after the Department of Transportation (DOTr) extended the deadline for the shift to cashless tollway payments to December 1, 2020, overcrowding of RFID sticker applicants at installation venues has gone from bad to worse. Vehicles queuing up at off-site installation sites and customer service offices continue to increase, causing heavy traffic in those areas and inconveniencing the applicants.
In response to this, Metro Pacific Tollways Corporation (MPT) has devised a way to effectively decongest the RFID installation sites, and Top Bikes Philippines was able to get a bit of information about this new system ahead of its scheduled launch on November 1.
According to Arlette Capistrano, MPT South vice president for communications and stakeholder management, Easytrip RFID applicants will be required to use a QR code that will lead them to an online registration form and allow them to choose their preferred date and venue for RFID installation. After the online form is completed and submitted, the booking system will then generate a reservation QR code and send it to the applicant via email. This proof of reservation must then be presented to personnel at the chosen RFID installation site on the confirmed date of installation.
“It starts on November 15 and you can book the date you want, even on the exact date you will use the expressway,” said Capistrano. “For example, [they will] go to Tagaytay—of course they will use CALAX (Cavite-Laguna Expressway) exiting Santa Rosa near Silang. They can choose the date they want to go, [and] if that’s available, good and well. If not, they can choose other days, time, and customer service center most convenient for them ahead of their trip.”
What about walk-in applicants? Well, Capistrano said that Easytrip installation venues will only entertain applicants with appointments. “It is also fair for those who took time to reserve [a slot],” Capistrano explained.
In a few days, we’ll get more details about this online reservation scheme when MPTC’s information campaign is launched. Again, it’s set to be announced on November 1. The full implementation of cashless tollway transactions kicks off on December 1, although RFID sticker installation will continue beyond that date. The MPTC has also assured us that there is more than enough supply of Easytrip RFID stickers despite the recent surge in the number of applicants.
As always, we’ll keep you posted on new developments. You can also check out our tip sheet that tackles everything you need to know about cashless tollway transactions, to see if it already answers whatever questions you might have.
NOTE: This article first appeared on TopBikes.ph. Minor edits have been made.