It takes more than just a good product to convince customers to stick to a certain brand. That doesn’t apply to just cars themselves—that can also be said tires, too. Aftersales services are just as important, and it’s something a lot of customers pay close attention to.
In the case of Goodyear Philippines, it has relaunched its Worry-Free Assurance Program (WFA) to ensure its customers are guaranteed they’ll be taken care of even well after the actual purchase.
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The new Worry-Free Assurance Program features three enhanced elements: extended vehicle coverage, upgraded roadside assistance, and a revamped WFA kit.
The extended vehicle coverage now welcomes vehicles up to 15 years old for a purchase of four tires, so Goodyear now serves an even wider customer base than before. The upgraded 24/7 roadside assistance, meanwhile, increases the benefit limit for customers depending on how many tires they purchased. You can refer to the table below for a better look.
As before, the program also still includes a five-year limited warranty and road hazard protection for six months.
“We are thrilled to relaunch the Worry-Free Assurance program with these significant upgrades,” said Goodyear Philippines and Vietnam general manager Peter Benjamin Gonzales. “Our goal is to offer our customers unparalleled support and peace of mind, ensuring they feel confident and secure on the road when using Goodyear tires.”
Among all the common reasons cars break down on the side of the road, tire failure has to be one of the most common. That makes Goodyear Philippines’ relaunched program all the more important. To learn more, you can check out Goodyear’s official website.
