As part of its preparations for the resumption of operations in some of its facilities, Hyundai Asia Resources, Inc. (HARI) has launched the six-step Hyundai ARMOR after-sales service program.
The ARMOR program—which stands for ‘Active Response, Management, Operations, and Resumption’—aims to control the further spread of the coronavirus by maintaining cleanliness within Hyundai’s establishments, minimizing physical contact between customers and employees, and eliminating face-to-face transactions.
Through this program, Hyundai is promoting its online and remote service appointments and consultations that are available via the Hyundai Philippines website and Facebook page. The carmaker is also implementing other safety measures within its premises such as anti-bacterial misting of all incoming vehicles, contactless receptions, physical distancing, and mandatory temperature checks in all of its facilities. In addition, vehicles brought in for servicing will also be properly sanitized before they are returned to their owners.
Hyundai is also launching the Hyundai Carlinisan, which is a deep-cleaning and sanitation service that it will be offering to its customers. A Dealer-to-your-Door (D2D) program, on the other hand, allows dealership teams to conduct door-to-door home services such as selected minor repairs and pick-up or delivery of vehicles.
“Hyundai ARMOR shows how our After Sales team takes to heart the health and well-being of customers and dealership personnel,” said HARI president and CEO Ma. Fe Perez-Agudo. “This is how we want to welcome everyone back: armed with a foolproof and sustainable means to protect you and your vehicles so that we all have better journeys and face better days ahead.”