Quick guide: How to settle no-contact apprehension fines in Quezon City

Here are your payment options
by TopGear.com.ph | Jul 14, 2022
A traffic light equipped with a traffic camera for no-contact apprehension
PHOTO: Shutterstock

Quezon City kicked off the full implementation of its no-contact apprehension program (NCAP) on July 1, and in the first week alone, it has already logged 6,315 violations. That’s from traffic cameras and surveillance tech at 15 intersections in the city.

Most of the transgressors should have received their notice of violation (NOV) on the mail already, which means they only have 30 days upon receiving the notice to pay the corresponding penalty. Were you among those who were caught on cam violating traffic rules and regulations? Here’s how you can settle the no-contact apprehension fine in Quezon City:

1) Cash payment at the Department of Public Order and Safety

Facade of the Quezon City Hall in Metro Manila, Philippines

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From Monday to Friday at 8am to 5pm, you may head directly to the Department of Public Order and Safety (DPOS) Building located inside the Quezon City Hall compound to settle your NCAP fine. For questions or clarifications, you may reach the DPOS by calling (02) 8356-0101.

Quick guide: How to get a copy of your Manila City no-contact apprehension NOV via email
Apparently, riders are covering their bikes’ plates to avoid no-contact apprehension

2) Online payment

Follow these steps to pay for your NCAP fine online:

a) Go to the Quezon City no-contact apprehension program portal.

Have your notice of violation on hand and log on to nocontact.quezoncity.gov.ph. Click on ‘Check Notice’ and enter your violation number.

b) Encode your billing details.

When the system confirms the details on the NOV, it will proceed to the next page. Provide the required billing details: first and last names, complete address, and email address. You may also put in your landline and mobile numbers.

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c) Choose among the payment options.

There are several methods to pay for the fine, but whichever method you opt for, be sure to take a screenshot of the online payment, or take a photo of the confirmed proof of deposit or acknowledgment receipt.

Credit or debit card transactions through Visa or Mastercard are accepted.

You may also use the following online bills payment or online banking portals:

  • Security Bank
  • Philippine National Bank (PNB)
  • Banco de Oro (BDO)
  • United Coconut Planters Bank (UCPB)
  • Rizal Commercial Banking Corporation (RCBC)
  • BPI Online (Bank of the Philippine Islands)
  • UBP Online (UnionBank)
  • BancNet
  • Coins.ph
  • GrabPay
  • ShopeePay

Alternatively, you can complete the payment over-the-counter at the following banks and payment outlets:

  • Philippine National Bank (PNB)
  • Banco de Oro (BDO)
  • United Coconut Planters Bank (UCPB)
  • Rizal Commercial Banking Corporation (RCBC)
  • SM Bills Payment
  • ECPay
  • M Lhullier
  • Cebuana Lhullier
  • Direct Agent 5
  • TrueMoney
  • Cliqq

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3) Over the counter at select banks

Traffic in Quezon City

The QC NCAP page has not provided a specific list of banks as of this writing. We have reached out and will update this story once we get confirmation.

Remember, if you don’t agree with the citation you’ve received, you may opt to contest the NOV. Read can also read up on the common NCAP violations and take note of what you shouldn’t be doing on the road.

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For our full guide on Quezon City’s no-contact apprehension program, click here.

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