Another Japanese carmaker is calling owners in for a fuel pump issue. This time, it’s Mazda.
The car manufacturer has announced a preventive service campaign in the Philippines to replace the fuel-pump motors of various models. A total of 1,838 Mazda units in the country are affected. Look:
Number of units covered
According to Mazda Philippines, the vehicles included in the preventive service campaign are units produced from 2017 to 2019, and that no 2020 year model cars are affected. The fuel-pump motor replacement is expected to take around 2.5 hours, and owners will not be charged for it, the company says.
Mazda owners nationwide are being encouraged to get in touch with their respective dealerships to find out if their vehicle identification number (as indicated in the OR/CR) is part of the preventive service campaign. Mazda Philippines adds that the necessary replacement parts are already available and have already been distributed among the brand’s dealerships, and that communications between its dealers and customers are already ongoing.
“Preventive service campaigns are undertaken when necessary to ensure the optimum operation of every Mazda vehicle sold in the country,” Mazda Philippines general manager of customer service operation Ramil De Vera explained in a statement.
“We must always be transparent with our customers whenever their vehicles require such special attention. Their safety is our top priority, and that is why we are always quick to implement technical and performance requirements of Mazda Japan.”
If your vehicle is part of the preventive service campaign, it’s probably better to deal with the issue sooner rather than later. Have you gotten in touch with your dealer already regarding the fuel-pump motor replacement?