Japan is one hell of a place to live in if you’re a car guy. And no, this isn’t just because the country is JDM heaven or home to some of the finest roads (though these are admittedly a huge part of it). Another reason to love the place is how seriously car repair shops take, well, car repair. Shops around these parts run like well-oiled machines. Watch:
This video by Paolo from Tokyo gives us a look into the life of 30-year-old Japanese auto repair worker Erina. Her daily schedule isn’t anything special, but seeing the business up close shows how seriously the Japanese take their jobs.
Work isn’t just working around these parts—everything from handling vehicles, to receipt management, accounting, and customer service is performed with utmost care. Apparently, it’s considered extremely disrespectful for personnel to hang up the phone before a client does. As it should be.
Seeing this video shows that it doesn’t take a humongous car dealership or service center to get things done the right way. With the right personnel, even the smallest of auto repair establishments can offer top-notch service. This actually isn’t too far off from what we saw in the day in the life of a Japanese delivery worker video we featured a while back.
So, how do you think the auto service experience in Japan stacks up against what we have here in the Philippines?